Turn every review into a growth engine for your business.
Reputation Roadrunner is a Virginia-based reputation management studio that helps American small businesses collect authentic reviews, respond faster, rank higher on Google & Bing, and turn feedback into revenue.
Four services. One goal: more happy customers finding you.
Everything we build is designed to make your business easier to trust — on Google, Bing, Yelp, Facebook and everywhere your next customer is searching right now.
Review Generation
Automated SMS & email flows that politely ask happy customers for a review — right after the moment they loved you most.
Reputation Monitoring
We watch 40+ review sites 24/7 and alert you within minutes so you can respond before a small issue becomes a big one.
Local SEO & Listings
Consistent NAP data across Google Business Profile, Bing Places, Apple Maps, Yelp, and 60+ directories.
Response Management
Trained American writers craft on-brand replies to every review — good or bad — inside 4 business hours.
Reporting Dashboard
A clean monthly report you can actually read. Star trends, competitor benchmarks, and the exact wins we drove.
Crisis Recovery
Got hit with a bad review storm? We move fast to suppress, respond, and restore trust with a proven 30-day playbook.
Not a software plan. A real team that answers when you call.
Most reputation platforms hand you a dashboard and vanish. We do the opposite. Every account is run by a dedicated US-based strategist who knows your business, your customers, and the exact wording that fits your brand voice.
- Dedicated Virginia-based account strategist
- Setup finished in under 7 business days
- No long contracts — month-to-month, cancel anytime
- Transparent flat-rate pricing, no per-review fees
- HIPAA-aware workflows for medical & dental clients
Simple, honest, and built to last.
Discover
Free 30-minute audit of your current reputation across the web.
Design
We map your customer journey and design review-request flows that fit.
Launch
We connect your CRM, POS, or booking system and go live in a week.
Grow
Monthly reporting, quarterly strategy calls, and a rising star average.
Real businesses. Real stars. Real revenue.
"We went from a 3.9 to a 4.7 average on Google in five months. Phone calls doubled. Roberta's team just gets small business."Daniel ReyesOwner, Reyes Auto Care — Richmond, VA
"They caught a bad review at 6 AM on a Sunday and had a professional reply drafted before I finished my coffee. Worth every dollar."Dr. Priya AnandAnand Family Dental — Charlotte, NC
"Honest people. No fake reviews, no shortcuts, just real work that moved our rank on Bing and Google."Marcus WhitfieldWhitfield HVAC — Atlanta, GA
Built for local, service-based American businesses.
We specialize in the kinds of businesses whose next customer is Googling them right now — auto shops, dentists, law firms, contractors, real-estate teams, restaurants, med spas, home services, and independent retailers.
- Medical, dental & veterinary practices
- Home services (HVAC, plumbing, roofing, remodeling)
- Legal, accounting & financial services
- Restaurants, cafés & hospitality
- Real estate teams & independent brokerages
Ready to earn the stars you deserve?
Book a free 30-minute reputation audit. We'll show you exactly where you stand — and where you could be — with no obligation and no sales pitch.
Get my free audit →